Build the audience
Start from contacts, saved segments, or campaign results — with suppression for opt-outs.
Product
Template campaigns, audience controls, and delivery analytics built for WhatsApp policy.
Overview
Template campaigns, audience controls, and delivery analytics built for WhatsApp policy.
Marketing sends use Meta-approved templates and opted-in audiences. Utility templates cover reminders and account updates — always check category and consent before you send.
Problem
Spreadsheet exports, manual template copy-paste, and no delivery visibility create compliance risk and wasted sends — especially when opt-outs and template categories are tracked outside the CRM.
This suite keeps audience selection, approved templates, send controls, and outcome analytics in one workspace so operators can act on reads and failures without re-uploading lists.
How it works
Features
Deep-dive pages for every major module in this product line.
FAQ
No. Marketing broadcasts require approved templates and audiences that meet WhatsApp opt-in expectations. The workspace surfaces suppression and consent signals — you remain responsible for list quality.
Some accounts can onboard to Meta Marketing Messages for optimized marketing sends. Availability is Meta-gated; the CRM documents status and blocks marketing paths when not onboarded.
Customer replies open or continue 1:1 threads in the shared inbox on the same Business number — so agents see campaign context beside the live conversation.
Use cases
Common starting points for this product line:
Launch your workspace to import audiences, sync templates, and run campaigns with operational controls.